Last Updated: January 2025
We collect information you provide directly, including your name, email address, profile information, and content you post. We also collect usage data and device information to improve our services.
We use your information to provide and improve our services, process transactions, communicate with you about orders and updates, personalize your experience, and ensure the security of our platform.
We do not sell your personal information. We may share information with service providers who assist in our operations, when required by law, or to protect our rights and safety.
Your data is stored securely using Firebase services. We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.
You have the following rights regarding your personal data:
To exercise these rights, go to Profile → Edit Profile or Help & Support.
Images you upload are stored securely and used only for the purposes you specify (profile photos, posts, order references). Design images shared in client orders are kept confidential between you and Merbella Studios.
We use standard mobile analytics to understand app usage and improve our services. You can limit tracking through your device settings.
We use trusted third-party services to operate our platform:
These services have their own privacy policies and receive only the minimum data necessary. We do not sell your data or share it with advertisers.
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children under 18.
We may update this privacy policy from time to time. We will notify you of any significant changes through the app or by email.
We retain your data while your account is active. When you delete your account, we remove your personal information, though some data may be retained for legal or financial compliance (e.g., transaction records). Order history is anonymized rather than deleted to maintain marketplace integrity.
Account Information:
Transaction Data:
Content You Create:
Device & Usage Data:
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know: You may request information about the categories and specific pieces of personal data we have collected, the sources of collection, and how we use and share it.
Right to Delete: You may request deletion of your personal data, subject to certain exceptions (such as legal compliance or completing transactions).
Right to Correct: You may request correction of inaccurate personal data we maintain about you.
Right to Opt-Out: We do not sell your personal information. We do not share your data for cross-context behavioral advertising.
Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To exercise these rights, contact us at support@merbellastudios.com or use the "Export My Data" and "Delete Account" features in the app.
If you have questions about this Privacy Policy or your data, please contact us at:
Email: support@merbellastudios.com
Or through the Help & Support section in the app.